Returns & Refunds

Returns & Refunds

We want you to be completely satisfied by ordering from Plushdeco online furniture store. If the products you ordered doesn’t fit the order you placed, are damaged or in any other way doesn’t fit your needs, you have 10 days to let us know if you would like to return some or all of it.

You can’t send back special order products which are made especially for you.

To return a product please send us an e-mail (info@plushdeco.eu), specifying the name of the product you would like to return, order number from the invoice and bank account details where you would like to get a refund too. Pictures of the damages in order to inspect it would also provide us more in-depth information to the issue.

We’ll make a refund within 14 days from your return notice.

Products have to be in original package and should not be used.

Transport cost is paid by the customer unless the product has arrived at customer damaged or is different from the order placed.