Q: What happens if the product I ordered is arriving broken?
A: We ask you to send us an image of the product and either replace the product or give a full refund. Transport cost is covered 100% by us.
Q: What happens if I receive the product and don’t like it?
A: We want you to be completely satisfied with your shopping experience with us. You can always return the item within 14 days after receiving. We’ll give you back a full refund.
Q: Are special discounts available for bigger orders?
A: Yes. If ordering more than 4 products please contact us directly for special prices.
Q: How I can be sure that my credit card details are safe?
A: All payments are processed through independent and secure payment center so we’ll never receive your credit card details. Your information is safe and secure and after we get a confirmation of payment we’ll send products out to you. Payment will be taken in EUR according to the current official exchange rate.
Q: Are you buying directly from the factories or from wholesalers?
A: In order to provide the best quality and affordable prices we buy directly from the manufacturers to make sure that the products are suitable for our high-quality standards and we can supply them with the best possible prices.