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FAQ's

Q: What happens if the product I ordered is arriving broken?

A: We ask you to send us an image of the product and either replace the product or give a full refund. Transport cost is covered 100% buy us.

 

Q: What happens if I receive the product and don't like it?

A: We want you to be completely satisfied with your shopping experience with us. You can always return the item within 14 days after receiving. We'll give you back a full refund.

 

Q: Are special discounts available for bigger orders?

A: Yes. If ordering more than 4 products please contact us directly for special prices.

 

Q: How I can be sure that my credit card details are safe?

A: All payments are processed through independent and secure payment centre so we'll never receive your credit card details. Your information is safe and secure and after we get a confirmation of payment we'll send products out to you. Payment will be taken in EUR according to current official exchange rate.

 

Q: Are you buying directly from the factories or from wholesalers?

A: In order to provide the best quality and affordable prices we buy directly from the manufacturers to make sure that the products are suitable for our high quality standards and we can supply them with the best possible prices.